FAQs
1. What size should I order?
We recommend checking our Size Guide to find the perfect fit. If you’re unsure, feel free to reach out to our customer support team, and we’ll be happy to help!
2. How do I know if an item will fit me?
Each product page includes a size chart with detailed measurements. We suggest measuring yourself and comparing those measurements with our guide to choose the best size for you.
3. How long will it take for my order to arrive?
We offer standard delivery within 2–5 business days depending on your location. Shipping times may vary, but we always strive to get your order to you as quickly as possible.
4. Do you offer free shipping?
Yes! We offer free shipping on orders over $50.
5. Can I cancel or modify my order?
Once an order is placed, it’s processed quickly to ensure fast delivery. If you need to make changes, please contact us as soon as possible, and we’ll do our best to assist you.
6. What if my item is damaged or defective?
If your item arrives damaged or defective, please contact us within 14 days of delivery. We’ll guide you through our easy return process.
7. How do I return an item?
If your item is damaged, you can return it within 14 days for a full refund or exchange. Please check our Return Policy for more details.
8. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods. Your payment information is always protected with SSL encryption.
9. How can I track my order?
Once your order has shipped, you’ll receive a tracking number via email. You can use this to track your shipment’s progress directly on the carrier’s website.
10. Can I get a refund for non-damaged items?
Unfortunately, we only accept returns for damaged items. Please make sure to review the product details before purchasing.
11. How can I contact customer support?
You can reach us via email at thecruiser895@gmail.com